Shipping Policy
Order Processing & Cutoff Times
- Order by 12:00 PM CST (Monday–Friday, excluding U.S. holidays): Orders placed before the cutoff will ship same day or within 1–2 business days.
Shipping Destinations & Restrictions
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We ship to the 48 contiguous U.S. states, Washington, D.C., and Alaska. Unfortunately, we cannot ship to P.O. Boxes or internationally.
Shipping Costs
- Free standard shipping on orders of $89 or more.
- A flat rate of $5.95 applies to orders under $89
Tracking & Transit Time
- Once shipped, you'll receive a tracking email and can also check status in your account
- Typical delivery takes 3–5 business days, with a maximum of 7 business days, depending on your location
Order Changes & Support
- If your order hasn't shipped yet, reach out promptly and we’ll do our best to update your shipping address
- If your package is delayed or missing, contact us right away - our team will make it right
We are a premium dog food brand founded on the gut-immune connection - balancing protein quality, low glycemic carbs, and gut support - made by a family who’s dedicated their lives to solving chronic canine health problems.
We are a premium dog food brand founded on the gut-immune connection - balancing protein quality, low glycemic carbs, and gut support - made by a family who’s dedicated their lives to solving chronic canine health problems.