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Weather, natural disasters, and other uncontrollable events can affect the ability of UPS and other delivery systems to deliver on their normal schedules - especially during the winter months.
Consider ordering your Brothers Complete at least 2 weeks before you need it to give yourself that extra margin of safety. Brothers Complete is the freshest kibble you can buy and it will stay fresh and tasty for months longer than other kibbles.
Shipping to Alaska and Hawaii is available please put in your zip code on "View Cart" page to get shipping quote.
UPS 3 Day, 2 Day, and Next Day is available - you can get a shipping quote for these options on the "view cart" page.
Sorry, we are not offering shipping to any other locations than those mentioned above.
All shipments include insurance through UPS at no additional charge.
You will be able to track your order after it has shipped by logging into your account. UPS tracking info for your package will start updating at 8:00 p.m. EST the day your order ships. Please call or email us if you need quicker package shipping info.
To have your packages delivered with "No Signature Required" aka "Shipper Release", please email email@example.com after your order is placed.
Brothers Complete products ship out directly from the Brothers Complete warehouse near Kansas City, MO. Order Brothers Complete products by 2:30 p.m. CST Monday-Friday and they will ship the same day (excluding holidays). Orders after 2:30 p.m. CST will ship on the next business day.
Please see map below for estimated delivery time once your Brothers Dog Food order has shipped.