Weather, natural disasters, and other uncontrollable events can affect the ability of UPS and other delivery systems to deliver on their normal schedules - especially during the winter months.
Consider ordering your Brothers Complete at least 2 weeks before you need it to give yourself that extra margin of safety. Brothers Complete is the freshest kibble you can buy and it will stay fresh and tasty for months longer than other kibbles.
Currently we only ship to the 48 contiguous United States. If you need Brothers Dog Food shipped to Alaska or Hawaii please try ordering thru Amazon.com
Most shipments are shipped via UPS Ground, but sometimes USPS for packages under 2 LBS.
Sorry, we are not offering shipping to any other locations than those mentioned above.
All shipments include insurance through UPS at no additional charge.
You will be able to track your order after it has shipped by logging into your account. UPS tracking info for your package will start updating at 8:00 p.m. EST the day your order ships. Please call or email us if you need quicker package shipping info.
To have your packages delivered with "No Signature Required" aka "Shipper Release", please email firstname.lastname@example.org after your order is placed.
Order your Brothers Dog Food by 2:00 PM MST Monday-Friday (excluding USA holidays) to ship same day. Orders after 2:00 PM MST will ship next business day.
Please see map below for estimated delivery time once your Brothers Dog Food order has shipped.